**** service

Ref number: *** Hi Again i have been on hold since this morning trying to get a reference number for my moms Pep policy reference with no success, I've been transferred from one department to another and my mom needs to make a payment ASAP, No one seems to be willing to help us, Pep is so incompetence and not professional at all, every time one has a query we need to complain on social medias first before they can assist you, i am just wondering if they even do pay out when one claim,

My moms id number is *** and all she wants is a reference number to make payment, please URGENTLY call me on *** if not called back by close of business today I will take this up on all social medias and complain about this ******* service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Bongani Zondo is the one who gave me the reference number but my mom has been trying to make the cash payment with the given reference number and her id book with no success, this is really bull**** hey