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Zanele N
1 reviews | Active since Jun 2020
26 Jun 2020, 11:09
Prime meridian direct unacceptable practice
I signed up my mother for the life cover grow from October 2017 and have kept up to date with all payments. I was informed earlier this year that the life cover grow will not longer be functional with no cover and we would not be reimbursed for the payments we made over 3 years. My mom now cannot get life cover due to her age. We feel ****** by this company and feel it is totally unacceptable.
The company is doing nothing to resolve this issue. Do not waste your time signing in with prime meridian direct or with the Constanta group.
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Replies (2)
Constantia Insurance Company Limited's replyOfficial
03 Jul 2020, 12:48Good Afternoon Zanele,
We acknowledge receipt of your complaint.
Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.
Regards,
The Constantia Team
We acknowledge receipt of your complaint.
Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.
Regards,
The Constantia Team
Constantia Insurance Company Limited's reply03 Jul 2020, 12:48
Official
Good Afternoon Zanele,
We acknowledge receipt of your complaint.
Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.
Regards,
The Constantia Team
We acknowledge receipt of your complaint.
Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.
Regards,
The Constantia Team
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Zanele N's updateReviewer Update
10 Jul 2020, 00:08My policy number is LG***. I will be awaiting a reply as soon as possible.
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Zanele N's update10 Jul 2020, 00:08
Reviewer Update
My policy number is LG***. I will be awaiting a reply as soon as possible.