MM
Mark M

1 reviews | Active since Jan 2020

24 Dec 2020, 08:14

Prime Meridian / Constantia Insurance con me with life policy

Good day Mr Mango,

Thank you for contacting us. We completely understand your concern.

Please note, Constantia Insurance Company Limited is the insurer of your policy and has been so since its inception. Prime Meridian Direct (Pty) Ltd was the insurer’s appointed intermediary for product distribution and administration.

The SMS communication and pending cancellation of your policy was independently initiated by Constantia Insurance Company in their capacity as the Insurer and is outside the scope of our mandate.

Therefore, we will be redirecting your concern directly to the relevant persons at Constantia who will contact you shortly and who should be able to answer your questions and provide further clarity in this regard.

Should you have any questions regarding your policy and/or any outstanding matters kindly contact their offices per the details set out below:

And this above is the reply after numerous calls to get my claim sorted. They just take your money's!! What justice is there. No written letter of any changes yet my bank account was bedited for 8 years!! 8Years and now with death in the family this is all they have to say.. Prime Meridian / Constantia a bunch of *****! And ******!

0
Replies (3)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply28 Dec 2020, 09:47
Official
Good Day Mark,

We acknowledge receipt of your complaint. 

Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.

Regards,
The Constantia Team
MM
Mark M's update05 Jan 2021, 12:18
Reviewer Update
Policy number LL***
Cell : ***
Email: ***

Policy commences 16 Aug 2012 and without warning stopped 16 March 2020 with the last debit orders for Jan and Feb 2020 amounting R389. 90.
It was paid up long before then and you know this. Do the math R389. 90 The last for 2020 and policy ran for 8years

MM
Mark M's update05 Jan 2021, 12:21
Reviewer Update
South Africa has been facing an alarming amount of *******ion to the core. Businessess *****ing hard earned money's of customers need to be exposed