POOR SERVICE / NO SERVICE

It all started 2022-09. I submitted a claim Last year for my Car. In October I was informed that the InsureAfrica was being Liquidated and that all matter will be dealt with by Constantia. After numerous and countless e-mails. On June 22nd 2023 I received an E-mail stating that Claims and refunds will be attended to in the month of July 2023. I have sent numerous e-mails thereafter requesting feedback and the date of refund. TO date NO reply or acknowledgement was received from Constantia. I want my REFUND so I can close this chapter and NEVER EVER have to work with this companies again. This has been the worst experience I have had with an insurance / warranty company and then the Company that is handling all the cases after liquidation. Poor service , well NO SERVICE actually. They dont even respond on e-mails or make their clients feel at ease.