IW
Ilze W

1 reviews | Active since Dec 2016

19 Dec 2016, 20:53

NO available service

<p>Try calling M&C insurance in an emergency and the only line you get through to is anderson insurance where only some operators know of constantia insurance (holding company) but none have heard of M&C insurance. Have you ever! We must have phoned the numbers on the emails and policy docs and internet about 10 times and eventually gave up. Very unsatisfactory! </p>

0
Replies (4)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply20 Dec 2016, 10:30
Official

Good Morning

Thank you for trusting us with your business and for bringing your dissatisfaction to our attention.

Kindly provide your policy number in order for us to contact you regarding the above matter.

IW
Ilze W's update21 Dec 2016, 05:46
Reviewer Update

A131266SUP

Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply21 Dec 2016, 08:15
Official

Good Morning

Thank you for your response. We will investigate the matter and provide feedback accordingly.

IW
Ilze W's update22 Dec 2016, 19:35
Reviewer Update

Received an apology call today and a commitment that a letter would be be provided detailing all required contact details etc but still have not received anything.