sS
sphiwejs S
1 reviews | Active since Feb 2017
26 Feb 2020, 08:51
Living Cover policy
I had a policy with them, received and sms saying they are cancelling my policy when i call the they are saying they were an administrator of Constatia Insurance so it is Constatia Insurance who is cancelling my policy cause they are no longer doing business with them. 1 Why am i involve in their business issues cause if they were changing or something i think i deserve to know what is happening with my policy since i was a loyal customer since 2013. Terrible terrible company
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Replies (4)0
Replies (4)
Constantia Insurance Company Limited's replyOfficial
26 Feb 2020, 17:23Good day Mahlangu S,
Thank you for your review. We completely understand your unease.
Please note, Constantia Insurance Company Limited is the insurer of your policy and has been so since its inception. Prime Meridian Direct (Pty) Ltd was the insurer’s appointed intermediary for product distribution and administration.
We will therefore be redirecting your concern directly to the relevant persons at Constantia who will contact you shortly and who should be able to answer your questions and provide further clarity in this regard.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Constantia Insurance Company Limited's reply26 Feb 2020, 17:23
Official
Good day Mahlangu S,
Thank you for your review. We completely understand your unease.
Please note, Constantia Insurance Company Limited is the insurer of your policy and has been so since its inception. Prime Meridian Direct (Pty) Ltd was the insurer’s appointed intermediary for product distribution and administration.
We will therefore be redirecting your concern directly to the relevant persons at Constantia who will contact you shortly and who should be able to answer your questions and provide further clarity in this regard.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Constantia Insurance Company Limited's replyOfficial
02 Mar 2020, 15:36Good afternoon Mahlangu S
Thank you for bringing your dissatisfaction to our attention.
Thank you for bringing your dissatisfaction to our attention.
Kindly provide your policy number and contact details in all further correspondence with us in order that we may maintain suitable records of all communication.
Sincere regards,
The Constantia Team
Sincere regards,
The Constantia Team
Constantia Insurance Company Limited's reply02 Mar 2020, 15:36
Official
Good afternoon Mahlangu S
Thank you for bringing your dissatisfaction to our attention.
Thank you for bringing your dissatisfaction to our attention.
Kindly provide your policy number and contact details in all further correspondence with us in order that we may maintain suitable records of all communication.
Sincere regards,
The Constantia Team
Sincere regards,
The Constantia Team
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sphiwejs S's updateReviewer Update
03 Mar 2020, 14:50LL***
sS
sphiwejs S's update03 Mar 2020, 14:50
Reviewer Update
LL***
sS
sphiwejs S's updateReviewer Update
03 Mar 2020, 14:52LL*** contact details ***
sS
sphiwejs S's update03 Mar 2020, 14:52
Reviewer Update
LL*** contact details ***