aT
andre T

1 reviews | Active since Mar 2020

02 Mar 2020, 12:08

laps of policy

I have had a policy with them for nearly 4 yrs and have received a sms that the policy will laps as from 1/4/2020. I 0was assured that someone will call me and explain but I have received no call. My premiums are fully paid for and I have phoned them for an explanation but all I get is "someone will call u "

0
Replies (2)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply02 Mar 2020, 15:28
Official
Good afternoon Andrew T

Thank you for bringing your dissatisfaction to our attention. 

Kindly provide your policy number and contact details in all further correspondence to us in order that we may maintain suitable records of all communication.

Sincere regards,
The Constantia Team
aT
andre T's update02 Mar 2020, 16:23
Reviewer Update
my policy no is LG*** and my fiancé's no LG *** M E Sturmair. Thank you for replying.