SK
Sandile K

1 reviews | Active since Feb 2014

07 Dec 2017, 23:04

lack of treating customers fairly

I'm very disappointed how my claim is being handled... As a customer I believe reputation is key to FSP.... most FSP are liquidated due to non compliance and law suit...

It been 31 days since my claim was logged but still I have not received confirmation or verdict or settlement...

Poor customer experience and I don't think Constatia cares about their customer.....

Financial Services industry seriously needs to be professionalized.... This is unacceptable....

claim number ..... CCCICL- ********** 5

policy number.... A410219PRM

0
Replies (1)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply08 Dec 2017, 09:36
Official

Good Day

Thank you for trusting us with your business and for bringing your dissatisfaction to our attention.

Kindly provide your claim number in all further correspondence to us in order that we may maintain suitable records of all communication.