AM
Ayanda M

1 reviews | Active since Mar 2020

09 Mar 2020, 15:55

Frustrated User of Prime Meridian and Constantia Group - Funeral Cover

3 Weeks ago i received an SMS stating that my Funeral Policy i held for 9 years will be CANCELLED on the 31st March 2020, because of change of regulation. i had been trying to get answers of what options is one given to no avail. the two individuals i had interaction with from both Prime Meridian and Constantia Group could not give me answers and was promised that i was going to be called by somebody, i forwarded emails to a Melissa (mailto:***) and the Complaints department (mailto:***) from Constantia Group to complete SILENCE. This is truly frustrating and painful that 9 years later you are told in no uncertain terms that you wasted your time and money.

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Replies (1)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply09 Mar 2020, 18:10
Official
Good day Ayanda

We acknowledge receipt of your complaint. 

Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.

Regards,
The Constantia Team