KG
Kistensamy G

1 reviews | Active since Mar 2020

11 Mar 2020, 16:10

Dissatisfied customer : Policy taken out in 2016. Prime Living Cover Grow Policy.

Dissatisfied customer : Policy taken out in 2016. Prime Living Cover Grow Policy. We have also been taken for a ride by PMD and Constantia. The policy is now being cancelled with no clear reasoning and with no refund. Getting alternative cover at this current time is out due to my parents ages. Thanks to these ************ people, my parents have nothing to fall back / rely on. A lot of money must have been made by this company. Just one policy for 5 years adds up to a lot , and multiply that with the thousands of clients and you will get to a hefty amount. This is ****************, nothing more that a bunch of charlatans. PMD is of no help as they advise that they did not underwrite the policy and cannot assist further. Strangely enough the policy was marketed by PMD and was sold on PMD's reputation. Anyone willing to assist with a way forward, please contact me on *** / ***.

0
Replies (2)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply12 Mar 2020, 18:52
Official
Good day Kistensamy

We acknowledge receipt of your complaint. 

Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.

Regards,
The Constantia Team
KG
Kistensamy G's update15 Mar 2020, 17:00
Reviewer Update
Policy number : LG*** , contact details : ***. I assume these details will be used to contact me to advise me of when i will be refunded the money that I have paid thus far and not to advise me of the cancellation of the policy.