Disgusting Service

I recently joined Constantia Insurance and covered my 2 vehicles, cellphones and household. on the 11th of October one of the vehicles was ****** it is a Ford Ranger. Today I was informed that they will not be able to assist with the claim because I staged the whole incident and they feel I have committed *****. I cannot even begin to describe how upset I am, I have tried to call them to find out on which basis are these allegations based on. My call is being transferred from one person to the other. All I'm asking is I want to see the video or whatever they have to give them the right to call me a ********, I am utterly disgusted by the service I have received and no one is giving me a straight answer. I will fight Constantia with everything in my power, no one should be labelled as a ******** without concrete evidence. Don't let them fool you with they low premiums and no waiting period, they do not know how to treat people. So as of today according to they legal team I am a ******** who committed ***** but they cannot give me proof.