Constantia insurance is ****

I am very disappointed of this company's service. It's poor in a way that I wouldn't even advise my enemy to join. I have logged a claim on the 18th Dec 2018 even today my car hasn't been assessed. I spoke to a Guy called Collette who failed to do his job to get my claim resolved, I asked to talk to his Manager Called Shaun "MANAGER" who **** to me that he will give me feedback a day later but he never came back to me in 5days today . I called in a day after Shaun has made a promise to follow up - Nkululeko answered and told me that they have been trying to get hold of the dealership to get some details with no luck and the Chief assesser promised that should they not get any feedback from Polokwane Dealership by Friday end of business, the assesser promised he will go to polokwane personally on Monday to get the assessment report done and they will give me a solid feedback on Tuesday 15 Jan 2019 which was all LIES. today it's Tuesday I contacted them, Collette is the one who answered and said there is no progress on my claim - no one went to Polokwane, my car is still not assessed. It's almost a Month since I have logged a claim but they are all failing to assist me. I am now going to open a case with my lawyers to assist. I have also explained to them that I can not survive without a car hance I have chosen an insurance package with a rental car. Now the car hire days are coming to an end and my claim is still not attended. I regret the day I joined this company.

Brothers and Sisters never fall into their trap.