Constantia insurance is a BIG "NO"!!! ??

Hello again to everyone who's reading this now- I was here weeks ago and I wrote about the bad service I am getting from this company I'm writing about again, still the same claim that I logged 18 December 2018 that is still not finalized even today. I am now going to 2months since they have been working on one claim and there isn't any progress. I pushed for progress on my claim until it was escalated to Sean de Jager "Manager" after writing my on this block weeks ago - he has been lying to me ever since, making empty promises. I have been communicating with him for weeks now and he would promise me the final decision on my claim tomorrow, when I call him tomorrow he will make an excuse and make another promise for tomorrow and this has been happening for weeks now. The last Friday he made an excuse that the chief assessor is on leave coming back on Monday and by Monday I will get all the answers and guess what? EXCUSE again and made another promise for Tuesday, - on Tuesday only to find out that he is not enough of his empty promises he disappointed me again. I HATE THE DAY I MET THIS COMPANY, I right this so you know before you go in what you need to expect for this unfaithful people. The last time I spoke to him I ended up telling him ( Sean de Jager) "the MANAGER" to just stop working on the claim because he is failing - he can just keep the car, he was happy to hear me say that and even said I can go to "hello peter". It's so painful To be so disrespected as a customer, I promise to take ****her steps on this so they learn how to treat a customer as we have rights as customers. I am paying R1290. 00 ?every month for such a service? Or maybe it's a ****?? ??