PN
Phila N

1 reviews | Active since Jun 2016

27 Jul 2020, 08:48

Constantia above law or are they not governed by the OSTI????

I wrote a review in Oct where Constantia repudiated my claim September 2019 , I took the matter to OSTI(Ombudsman for short term insurance ) Where I won the case in April 2020 this year BUT they( Constantia)never followed the OSTI ruling the matter was escalated with in the OSTI, Constantia said they will settle the claim I have been waiting since than called QuanitaP,sent all relevant documents but they just don't budge: *** , '***' ,'***'.

0
Replies (3)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply27 Jul 2020, 12:54
Official
Good Day Phila, 

We acknowledge receipt of your complaint. 

Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.

Regards,
The Constantia Team
PN
Phila N's update27 Jul 2020, 14:11
Reviewer Update
Hi

I know I will not get anything further than this email you are sending to me now just as you have done on the previous review .


Phila Ngwenya NM002068
I have sent a LOD to '***' '***' and '***'

***
this has gone on for a year now .
PN
Phila N's update28 Jul 2020, 11:11
Reviewer Update
Hello
Any feedback ?