MM
Mamosa M

1 reviews | Active since Nov 2018

22 Apr 2021, 07:39

Complain about their bad service

Their client reversed into my car on the 26 November 2020, I made a claim with them and they made an offer letter on the 19th of February 2021. I've signed the offer letter and returned to them on the 25th of February 2021 and till today they haven't paid me, their disclaimer says the money will be paid in 31 working days of wich I'm on day 38, I have tried calling them their phone just ring with no answer, I've sent them emails to their administrators and they don't answer me, this how bad they're service is I don't know if the company exist, please help me.

0
Replies (2)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply22 Apr 2021, 15:38
Official
 Good Day Mamosa, 

We acknowledge receipt of your complaint. 

Kindly provide us with your policy number and contact details in order for us to address you as well as maintain suitable communication records.

Regards,
The Constantia Team 
MM
Mamosa M's update21 May 2021, 14:36
Reviewer Update
Good day

I just wanted to give you an update that since I reported the constatia insurance company I still have not gotten a positive feedback from them. Please intervene.