AJ
ANDISWA J

1 reviews | Active since Mar 2020

05 Mar 2020, 11:50

COMPLAIN ABOUT PRIME MERIDIAN DIRECT

Good day hellopeter My name is Andiswa Johnson and I have a policy for my brother , Xolani Aubrey Gxowa ID No. ***. The policy is with PMD. I have been paying for more than 5 years. On the 28/02/2020 I received an sms from Contanstia Insurance Limited, they forwarded their contact phone number *** and email address ***. this is the first time I received a sms from them. They have stated that this is the second sms. I do not understand what was it about, I decided to call them today and they told me that as from the 31/03/2020 he will no longer be covered. He wont have a policy and there will be no refunds for all the years that I have made payments.

I would like for you to investigate this matter as I feel that I have been wronged. My contact details are *** or ***.

Regards Andiswa Johnson

0
Replies (1)
Constantia Insurance Company Limited
Constantia Insurance Company Limited's reply06 Mar 2020, 16:30
Official
Good day

We acknowledge receipt of your complaint. 

We will have a consultant contact you shortly  to address your queries. 

Regards,
The Constantia Team