Bettersure insurance

My name is David Lebea.im a loyal client to Bettersure insurance company. I have been with the company since 2021.last year October one of their consultant agent called me and told me about the house content insurance that their offering me.i was interested since I have been with the company for the past 3 years.j decided to join it and insured my house content including my 2 phones, with a premium of R250 for Samsung S21 and R50.00 for Samsung A15.both phones were insure with the amount of the money that I have spent to purchase them.i was robed both phones early February this year, case was opened and I submitted every document that was asked to submit. I was told that they will only pay me with the current value of the phone.i was not happy with the offer.i tried to escalate this matter to the higher office of Bettersure but I couldn't get any help.i had to take what was offered. I'm not happy at all with the service that was given to me.