ANGRY AND DISAPPOINTED

I am very, very disappointed with this company. I had placed the claim beginning March 2020 round a about the 3rd. We are now in June and i have been given the run around ever since.

Every time you think you a step closer and have finally done everything requested of you, they ask for something else, they do not give feedback and I Usually had to wait and nag continuously for 2 to 3 weeks before any feedback is given, then they will say they need something else, after reassuring you this the last step and all be sorted. This is actually not fair on the people to who'm this money is supposed to go to, my parents are over 70 and this money belongs to them, times are tough and they have been really patient, but can no longer wait, my mother has even fallen ill because of the stress caused due to the fact that they are now falling on hard times and this Company that has no compassion for human being's is refusing to do what is right.

It has come to the point that if I have to take this up with authorities and on another level and actually sue them I will. My family has already suffered enough and no seems to be bothered or even helping.

I have also called Michelle Govender ***) on numerous occasions and there has been no answer - I can never get through, how are we supposed to get any help!