Two pot complaint

I’m very disappointed with CRF , I never knwe that I would struggle like this to get hold of them when you’re in need. Since the Two pot started now I know how they operate, I have no choice because I can’t change now but this not a good sign at all which means we will struggle like this when we need our retirement money.

Since I app**** last month I think on the 2nd via App no response like nothing, it only shows me It’s in progress since that time nothing to say no something is missing, I phoned them yesterday they pick up and gentlemen say no the problem is on my side it should say pending not in progress. Today the phone just dropped.

Whoever deals with complaints please attend I am not happy with your services at all, I don’t know how many emails I’ve sent.