Not effective or efficient at this point. Just bad👎

I am writing to complain about the unsatisfactory service I have received from CRF. I have been a member of your pension fund for 11 years, and I am deeply concerned about the following issues:

Excessively Long Waiting Times: I have consistently experienced unreasonably long waiting times and the call drops eveytime when attempting to contact your office to speak with a representative, which is unacceptable for a service handling such important financial matters.

Lack of Feedback: Despite multiple inquiries, I have not received any substantial feedback or updates. My questions remain unanswered, leaving me in the dark about the status of my application and any actions taken.

Poor Communication: The overall communication from your organization has been subpar. I have not received regular updates about my status of the application or other relevant information that directly affects my application.

These issues have caused me significant stress and uncer*****y about the management of my pension fund. Hated every minute of this process.