For real or ****??

I think Im being ****med. Finding it rather suspicious that CRF is suddenly not answering calls and cutting you off once they've played their welcome message, going on for a few days now. Still waiting on my payout. Was first told it will pay out end Sept, then in October, then I was told after 15 October. Put in a two pot claim more than a month ago. They don't give you any feedback, you have to follow up constantly. Their service is very poor.