2POT WITHDRAWAL NIGHTMARE

My name is Kholeka Mafanya CRF has to be the worst company to invest your money in. Tell me why is their system down when they know very well 1 March we will be withdrawing from our 2 pot. I've been trying all day yesterday to submit the app won't allow it. I went there today and sat there the whole day waiting for their system glitch and still I was not assisted. Every year it's the same issues!!!!