Worst service and organizational s****s of any company EVER

Book a Ford Ecosport in for its 3rd year service and prearrange a week in advance to have the fog lights supp**** and fitted at the same time. Even check with the service advisor on the Monday before. Not shy to charge the high price of R5,543, but this sure as hell does not come with a good experience and any level of service at all !!!!!!

It still DID not happen and all I get is sorry.

Business must be good that service departments don’t do much to help their sales departments retain clients.

Shocking in this day and age that the correct parts even ordered on a VIN number cannot be supp**** correctly.

Shocking and appalling service. But this is what we as South Africans have become accustomed to.

Is there no company out there that actually gives a damn anymore.

Way to go Francois. You successfully ruined the surprise I had set up for my wife’s birthday even after prearrangement and checking with you two days prior to the work having to have been done.