Warranty Re-instate

I am a new owner of a Ford Transit, I purchased the vehicle still with its standard warranty.<br> <br> I took my car in for a service at 44 500km and they advised me to bring it at 47 000km due to <br> the first 2 services being late, this is my first time taking the vehicle for a service in my name.<br> <br> My bonnet lock gad also broken where I cant open my bonnet, Ford said no problem that is under warranty.<br> <br> On the 21st December, I arrived at Ford with my vehicle to be serviced and bonnet to be fixed before I depart on my journey with my kids on holiday. <br> I received a phone call stating that my warranty has been void and they not fixing the bonnet unless I pay, I felt very disappointed and requested for a re-instatement .<br> <br> We now sitting on the 24th December, the day I am suppose to be taking my family on holiday, Ford tell me that they will call me on Monday as Ford has closed, I am shocked on what to tell my family, I cant take my kids on holiday due to Ford.<br> <br> I am totally disgusted in the service I have had from Ford and wish I never ever purchased this vehicle.<br> <br> Thanks for making my Festive season a night mare and taking a holiday away from my kids.