Ford Boksburg - Consolidated Auto - Branch Manager with no interest in people(customers)

My husbands Ford Ranger had to go for its 40 000km service. Let me just say that I have no words to actually express my disgust towards the Branch Manager. My husband is currently on site in Pofadder and left the vehicle in JHB to be serviced after numerous complaints regarding the two front wheels. This vehicle has given us so many issues and I'm sad to say that I wish he stayed with Toyota. Anyway I don't have all the info regarding the phone calls and emails to the Service Manager who apparently has never spoken to my husband regarding the issues on the Bakkie? After the service I went to collect the Bakkie, the service agent Cindy was kind but had no authority to assist with the issues and I was told the Branch Manager has made a decision and his say is final. I never had the pleasure of meeting him, he never spoke to myself or my husband so he did not even take the time to listen to the problem. Customer Service - non existing - very disappointed Ford customer!!! Just wanted to say thank you for not taking the time to help us .... Great work!!