MR
MARISKA R

1 reviews | Active since Jun 2021

06 Dec 2021, 12:21

Ford Consolidated Auto boksburg disrespects paying customers

TOOK MY BAKKIE IN FOR A SERVICE. WHEN I ARRIVED TO COLLECT IT LATER ON I SAW ON OF THE MECHANICS SITTING ONTOP OF THE BONNET OF A FORD FOCUS ST. I ASKED THE MECHIANC , DAMIAN , IF THE CAR BELONGED TO HIM AND HE ARROGANTLY SAID NO. I THEN ASKED WHY IS HE SITTING ON THE BONNET OF A CAR THAT DOES NOT BELONG TO HIM AND HE THEN BECAME DEFENSIVE.

I ASK ANOTHER GENTLEMEN WHERE I CAN GO AND PUT A COMPLAINT IN. HE ADVISED THAT I MUST GO TO THIS OFFICE. I ASKED THE LADY , SALOMI, AND SHE SAID THAT THEY DONET HAVE A COMPLAINTS FORM. SHE THEN ADVISED THAT THEY WILL HAVE TO LOOK AT THE CAMERAS TO SEE WHAT REALLY TRANSPIRED , AND I KNOW BY THE WAY THEY RESPONDED TO THE SITUATION THAT THEY WILL NOT BE TAKING THIS FURTHER.

TO MAKE MATTERS WORSE THEY DAMAGED MY CAR AS WELL. NOW I NEED TO HAVE 2 DENTS PULLED OUT AT MY OWN COST IN MY OWN TIME.

DAMIAN HAS NO RESPECT FOR OTHER PEOPLES PROPERTY , ESPECCIALY PAYING CUSTOMERS THAT PAY HIS SALLARY AT THE END OF THE DAY , HE HAS NO REPSCET FOR HIMSELF EITHER , HE IS RUDE AND DISRESPECTFUL OF CLEINTS.

IF THAT WA SMY CAR , I WOULDVE WALKED UP TO HIM AND SLAPPED HIM SO HARD.

THIS IS DISGUCTING TO THINK THAT A CAR THAT YOU LOOK AFTER AND PAID FOR GETS DISRESPECTED BY A WELL KNOW COMPANY LIKE FORD.

AS FOR SALOMI , I THINK SHE WAS JUST TO LAZY TO HELP ME AND TO TAKE MATTERS FURTHER.

WILL NOT RECOMMEND FORD BOKSBURG AND WILL NOT BE USING THEM AGAIN AS WELL.

THIS IS HORRIBLE TO THINK THAT THIS KIND OF ATTITUDE AND DISRESPECT IS TOLLERATED.

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