Utterly Frustrating to deal with

Console Service Centre's delivery process is a mess and it took my PS4 2 weeks to be booked into CSC due to paperwork being lost. They have an arrangement with Reggies and Toys R Us which utterly failed. Having waited for 2 week and 2 follow calls they eventually found the paperwork. Then it took them another week to actually send me a quote to replace the mother board. Yet again I had to call them to remind them about my quote. They also wanted to charge me R450 for a damage report for the insurance company and I eventually opted to pay R150 just not to deal with them anymore - and it seems like a bargain.<br> <br> The owner manager does not have any motivation to call a dissatisfied customer and leaves it to his call center who each time must call him to make a decision. Overall an impression of no real commitment to service.