Treats customers poorly ,has no payment plans and adds exorbitant fees onto customers accounts.

I regret the day I made the decision to join this business. I have a Bradlows account I am a loyal customer who pays her account on time every single month. I have had a loss of income and decided to call up this business asking for a payment arrangement and the agent I was on the phone with left me speechless she was rude, dismissive and lacked empathy she would not let me continue to my sentence and kept on talking over me. Today, I received a call from the collections department (as expected) and again was met with the poorest level of service I have ever received. They have no payment plans available and are adding a late payment fee of nearly R500. This is absolutely disgusting I would not recommend anyone to join Connect Financial Solutions.