Poor Customer Service

I don't understand why you teach your consultant to look down and treat people like ****. I got a call from a consultant I would discribe *********** and disrespectful. Please check the ext that dialled *** at 12:10 today 28.March.2023. Firstly the consultant was eating while talking to me, after I told her why the debit was unsuccessful she started being rude calling me "hee baba" that's disrespectful in my culture. While I was talking to her she started yawning on a call and when I asked for her full name she dropped the call. This type of behavior will definitely bring your company down and how can I ever take you serious if you don't treat us like clients but piece of ****. Just when I was about to explain and make arrangement she started talking to me like she's on top of the world. Hope you take her back to training and teach her how to speak with clients!!!