CREDIT HARASSMENT

On the 12 October 2023 i was waiting on someone in the mall and the person was 30 min late. So i decided to go to bradlows just query on a settlement amount would be if i decide to settle. Bradlows then called CONNECT FINANCIAL SALUTATIONS to take me through the process. I was advised by a in store sales agent that this was not gonna improve my credit score as times has changed and that i should finish my contract term agreement. On the 13 Oct 2023 i called CONNECT FINANCIAL SALUTATIONS to have this cancelled and according to my knowledge it was it got cancelled and I could just go on paying my normal installment. However today on the 06 Feb 2024 i received an email from CONNECT FINANCIAL SALUTATIONS a BROKEN PTP statement. Stating that i should make an immediate payment of R15000. To avoid unnecessary cost. My account is up to date NO ARREARS. THIS IS CREDIT HARASSMENT

PLEASE ADVISE?