Connect Financial Solutions - What a dissapointment

I had 3 accounts with Hifi Corp and had no problem getting credit. The 3 accounts was always paid ontime and never missed a payment. I paid off 2 of the 3 accounts and the remaining one has a small balance which I am going to settle this year. The last account settled, I even paid in extra and that balance has not been allocated to the remaining account as requested. Now I would like to apply for credit again and I keep on getting declined online. When trying to call connect financial solutions you cant get through to them. You hold and hold and no one takes your call. I am not impressed with the service and would like to apply for new credit in order to buy something else. So the question is, does it make any difference paying your account faithfully and settling it and then get declined when applying for new credit. Whats the point in supporting / paying for something but they do not want to assist with new credit online or dont even bother to answer the phone when you call the customer care line. I can definately afford more credit, but looks like this ******* credit system in this country is *****ing me once again. My credit score is stable and my accounts are paid. So whats the problem. I expect a call soon for assistance with my credit application, otherwise I would have to take other measures to make everyone aware of how ******* and useless credit providers are. I did not have issues with Connect financial solutions before but now its coming down to poor customer service and neglect to entertain no new business for a valid reason. I am sure as soon as I stop paying my current account then I will surely be harassed with calls in no time, but try calling customer care and you dont even get anwer. Poor service. Doubt I will do any business with Connect or any affiliated company.