JM
Jennifer M
1 reviews | Active since Jul 2021
22 Jul 2021, 12:20
Conlog prepaid recharge unit differences
We buy Conlog recharge vouchers via ABSA and everytime we receive different number of units for same amount, normally we received between 364 and 416 units per R1000. This will normally last between 7 to 10 days, we are only 2 people in the house. That means between R3000 to R4000 per month only for power! Today we bought R1000 and only received 314 units, it is ridiculous. Why does it differ? How can we find out how much power you get per unit?
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Conlog's replyOfficial
18 Jul 2022, 12:29 Hi Jennifer Marais, we at Conlog would like to assist you with your query.
Conlog is a manufacturer of pre-paid smart metering devices, Conlog does not dispense or sell electricity. Conlog meters are purchased by municipalities and services providers to aid them in revenue management. This would mean any purchase of electricity tokens are sole custody of the supply authority, municipality or service provider. We do urge you to contact your local municipality who will be able to assist you further. Please feel free to contact our Conlog Support team directly on *** or drop us an email on ***
Conlog is a manufacturer of pre-paid smart metering devices, Conlog does not dispense or sell electricity. Conlog meters are purchased by municipalities and services providers to aid them in revenue management. This would mean any purchase of electricity tokens are sole custody of the supply authority, municipality or service provider. We do urge you to contact your local municipality who will be able to assist you further. Please feel free to contact our Conlog Support team directly on *** or drop us an email on ***
Conlog's reply18 Jul 2022, 12:29
Official
Hi Jennifer Marais, we at Conlog would like to assist you with your query.
Conlog is a manufacturer of pre-paid smart metering devices, Conlog does not dispense or sell electricity. Conlog meters are purchased by municipalities and services providers to aid them in revenue management. This would mean any purchase of electricity tokens are sole custody of the supply authority, municipality or service provider. We do urge you to contact your local municipality who will be able to assist you further. Please feel free to contact our Conlog Support team directly on *** or drop us an email on ***
Conlog is a manufacturer of pre-paid smart metering devices, Conlog does not dispense or sell electricity. Conlog meters are purchased by municipalities and services providers to aid them in revenue management. This would mean any purchase of electricity tokens are sole custody of the supply authority, municipality or service provider. We do urge you to contact your local municipality who will be able to assist you further. Please feel free to contact our Conlog Support team directly on *** or drop us an email on ***