Concentrated Solutions misleads the costomer

One of the stores we are linked to got a phone call and asked to do a serve as a new person in the place the poor guy did the serve, they told him that he got a free 25 L of power cleaner and a free shirt and a hamper for the shop, so only the soap came and nothing ells, a week later a 3703.58 bill comes in the post and he is surprised, please watch out for these places , i want this stuff returned and taken off there system,