VERY BAD COMMUNICATION AND ATTITUDE

My daughter, who is a Student at UP, took a temporary job, in her exam time, to earn extra money so that she could purchase 2 x Tickets for STING, as a Christmas gift for her boyfriend, which was suppose to have a show on Saturday 7 February 2015 in Johannesburg. Her boyfriend was going to fly in on Saturday morning 7 February 2015 from Cape Town to join her for the show.<br> <br> This morning at 8:54am we received an e-mail that the show has been moved to TONIGHT!!<br> <br> Nobody from Computicket has informed as accordingly before this morning!!<br> <br> When we call to get a refund we were told that she should have requested a refund before 31 January 2015. <br> <br> How could she request a refund if she did not know it was cancelled?<br> <br> Wow, I am so disappointed to get this kind of attitude from a big Company that failed to communicate with their client!!<br> <br>