Unhappy customer

I am still waiting for my refund for a concert that was canceled on 28 March 2026, I send them an email the same day that there is no concert as I was at the vanue and requested my refund but the continued to pay the organizers after I send two emails before they ould pay the organizers. Now they are telling me that the organizers are the ones who must refund me while I did not buy the tickets from the organizers. So now ****mers can **** us through computicket by advertising events then cancel without informing computicket then computicket doesn't even verify if the event did realy happen before paying the organizers. They don't even see that they are the wrong ones in this matter because how did they just ignore my two emails and continued to pay the organizers knowing that the event didn't happen 🤔