Unattended query regarding a flight that was not picked from the checkin counters

I have had a very bad experience when I had bought a ticket flying from George to JHB 3 months ago and have reported the matter and it kept dragging and I had to be the one ping follow up calls and there was no tangible feedback provided . Computicket never handled the issue that I am still battling with and I would never recommend anyone to use their website because I have waisted my time,my airtime and my money was lost after buying a ticket with them and send me the incorrect airlines details .i am very furious how can one system used by computicket take their team to spot or see who was assisting a passenger from the boarding gate . Vey bad and poor service ..I would rate them -100 due to their carelessness and with feedback they are very slow .