Unable to get tickets (fully paid)

Computicket's website is terrible and stuck in the 90's. Its so hard and frustrating to navigate. When I finally placed my order for a parking ticket for a concert I was not able to print it. Because I purchased on a Sunday - no store was open for me to get the ticket. I phoned their support and they could not send me a receipt. Neither could they refund me. Neither could they email me the ticket.<br> <br> On the website it shows I paid for the ticket - but no receipt can be obtained. [Reference code 378F4SQ]<br> <br> So I paid them and I was not able to get what I paid for, nor could I get a refund. I feel ******. I will never use their services again. I arrived at the concert and paid again for a parking ticket - which was way easier than using their services. Why do they have a business in the first place if they cannot make it convenient for us to get tickets?<br> <br> The whole point of booking online is to get your stuff beforehand and not worry about it at the event. <br> <br> Service - 0/10<br> Attitude - 0/10<br> Willingness to help - 0/10<br> Frustration level - 10<br>