Shoprite/Computicket new money transfer platform does not work.

Since Shoprite moved their financial money transfer system to the new platform, I just experienced headaches. The old system worked. The new one does not. I have logged numerous calls and getting nowhere. Got some empty promises. But nothing more than that. The switchover was a headache to me. Using the new website is a headache to me because it does not work 100% of the time. Transfering money is a headache because I just get a message: "Quote failed". Logging a call does not work, because my problem is still not solved. The new system can be summed up in 4 words: "IT DOES NOT WORK"