Paying for their mistake

<p>I purchased four tickets to Disney on Ice in Cape Town. I subsequently no longer needed one ticket, I had people offer to purchase all four tickets from me, however when I went online to view available tickets, I had realised that good seats were sold out. I therefore decided to call computicket to enquire on process of cancelling one ticket. They told me it can be done but I will lose 50% of the ticket price. I was okay with this as I realised I would not get better seats. I was called later in day by computicket and was told that the consultant misakely cancelled all 4 of my tickets, and could only now offer me 3 seats, many rows back from my original seating. I had no option to take these seats as nothing else was available. I had paid R1080 for the 4 tickets and was now charged R900 for the new ones. It is unfair that I have lost my original seats due to computicket imcompetence. To top it off I was charged an extra R540 and am still awaiting the R540 and the R1080, but they immediately took out the R900 from my credit card.</p>