MOST PATHETIC SERVICE EVER!

I purchased a ticket for the german vs japan show on the 2nd July 2022 for the show on the 3rd July and included the incorrect email address, which happens to anyone. i tried contacting computicket numerous via the live chat, the whatsapp line, the chat bot,, via email, call center around 17h30 the Saturday afternoon to no avail. i attempted to contact them at every point even on the Sunday of the show eventually having to contact a checkers store to ask them to contact the service center this was a long drawn out process and no one at computicket could answer my calls due to their operating hours apparently. However when the staff from checkers contacted the call center there was someone on stand by, why cant a client get a hold of the call center for assistance????? i was eventually notified to purchase more tickets and a refund will be done on the Monday. this of course did not happen, i had to submit my bank details for the refund 3 times and was continually informed that it will be processed in 14 working days. Eventually on the 11th August i requested the progress of my refund and was told that the finance department has not yet processed my refund. the service is absolutely pathetic, no passion for customer service.