Kulula Return Flight Refund

<p>I puchased a ticket last week Tuesday (31 May 2016) at the Money Market at Checkers Northgate - reference XXTGLR. I flew to CPT the following day and thought I was flying back on Sunday, 5 June. Instead, and to my dismay, I wanted to check in on Sa****ay (4 June) and realized that the return flight was booked for the Sa****ay instead of the Sunday. This of course meant that I had forfeited my ticket and had to purchase a new ticket to fly back to JHB on Sunday. I have spoken to Kulula and their refunds dept couldn't assist as it is a ticket that was procured through a travel agency, namely Computicket. I have also spoke to Susan from the Checkers Northgate branch and she couldn't assist as their protocols states that once a customer has signed for the ticket, it is confirmation that it is ok. My concern is though, and I'm not being difficult, that I explicitly informed the lady at the counter to book the return flight back for Sunday and not Sa****ay. I have booked many tickets in the past via the Money Market counter and never had a problem. As further proof, which the lady from Kulula has sent me, was my original booking attempt via the Kulula site that clearly stated I wanted to fly back on Sunday - please find attached screenshot and the Checkers slip. </p>