Inconsiderate and not willing to assist

I booked my flight through compu ticket on Wednesday the 24th of January 2017. I later cancelled my flight on Thursday the 25th at 7am using the Khulala call Centre. Spoke to a very friendly lady that told me absolute nonsense. She cancelled my flight and advised I must go to computicket for the refund. It was down hill from there. Long and short no one wants to give me my money back I’ve been sent from pillar to post for something so simple. I’m being highly inconvenienced for sweet blou niks Can someone who actually has an idea of what to do give me my money back