Incompetence of Computicket Management to their customers.

Giving run arounds about refunding a pensioner their ticket money it has been 6days now and no response from them. Regardless of how many attempts Shoprite has tried to engage with them,they have no compassion for their customers. Tried engaging with Intercape but they have stated that they have released the money back to Computicket Management it is now up to them to release the funds to the customer. It would have been better if there was communication from them but its just radio silence. For me now I feel that this is a ploy to have the customer give up fighting for their money so they can keep it. Thats a pensioners money for Christ sakes they need it,have a heart.