Horrific charges to change the date

<p>I booked tickets for the 23rd of October to see Annie at Monte Casino. Unfortunetly we had a family crises and want ed to changet the dates, not cancel, just change the dates. So I phoned this morning, changed the dates to the 20 November, with a penalty fee of 15%, which is R 225.00. Not sure why I even need to pay this fee as I am not cancelling, I am chaning the dates, not taking anyone else's seat. Computicket not losing the money!</p> <p> </p> <p>The I receive a call back from the call centre agent, no sorry, it's actually 50% as it is more than 30 days from date of booking! 50%!!!! This is more than the ticket price... Aren't your calls recorded, and all I get is a sorry, she calculated it, and she counted the days!!! Now I need to give my R 1500.00 tickets away as I can't pay the penalty fee of just chaning the dates!! Nice Computicket, now I must tell my daughter that she can't go because I alreay paid R 1500.00 for the tickets, now I must pay another penalty fee!</p>