Exchange no decency to reply to email

<p>I booked 2 tickets for tthe monti casino show ref 4U0YK4W and made a mistake and booked the wednesday in stead of the saturday. Once computickets email to me arrived I saw I had booked the incorrect date. The email from computicket says tickets can be exchanged so I phoned computicket and asked to change. The young girl had no idea what I wanted and kept having to ask someone else (train your staff) and eventuallly said she couldnt help me despite me not wanting to cancel but merely change the date. I then wrote a email to computicket and am still waiting for a reply. If you cannot deliver satisfactory customer service let a compoany that can rather do it.</p>