IJ
Ishereen J

1 reviews | Active since Nov 2014

30 Nov 2017, 13:37

Error to buy K-day tickets - still waiting

Hi Valerie

I would like to know what the reason is I had to email as the attached has advised, if you are telling me there are no Black Monday tickets left.

On the call there were no apology even, all you told me was that you don’t understand why I got the specific error and that that usually does not happen?

Now please explain this:

• If you experience ‘technical diffiulties’ how certain are you as to which kind of errors occur? Cant it be multiple errors?

• The way you explained, asking me in an out about my error was almost implying I am trying my luck or lying... this was confirmed when you told me you never receive this error I received

So after making me feel like I’m lying, telling me I should buy R280.00 tickets and there are no specials and wasting my airtime once again to contact you, what is the reason of the email????

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Replies (1)
IJ
Ishereen J's update01 Dec 2017, 12:24
Reviewer Update
i got an email saying i will receive a call today ... let's see if they can actually help me. no apology in the email .. ai