COMPUTICKET WONT REFUND

I am so sick and tired of being shoved from pillar to post all because COMPUTICKET WILL NOT REFUND MY MONEY.

On the 27-09-2021, I had asked for a refund of the tickets I purchased for Disney on ice in 2019. I received an email to say that the refund was being processed. However, computicket did not specify which account the refund was being sent to.

I moved from FNB back to standard bank.

I have requested the refund be made into my standard bank account as I have still not received my refund of R855.

I have been to FNB to make sure that the account was closed and that NO REFUND was made into the account as it is not possible if the account had been successfully closed.

I have additionally requested FNB to investigate this as I have not yet received payment and I no longer have an FNB account or eBucks account linked to my name and ID number (for a few years now).

This amount when paid by Computicket should have been rejected or reversed as this account no longer exists.

Please could someone at COMPUTICKET INVESTIGATE this issue as well.

Please could you look into my refund. I have been emailing and requesting this since 27 September 2021.

I await your response. I paid for the tickets, which I did not use due to covid and cancellations and I request the refund done immediately to the account stipulated above.

Thank you

Ticket: https://ctkcontactcentre.freshdesk.com/helpdesk/tickets/783675