Computicket - HARTLEY TOURS - NO SHOW BUS

Booked a bus on the computicket site with Hartley Tours, from Belville to JHB for my Son. The company tel number does not exist(Hartley tours(, there's no office at the belville address. The bus was also a no-show. DESPICABLE Service. I mean so much arrangement and planning goes into arranging a bus trip, from the packing and transport to the station to packing meals for the trip etc. I demand to be reimbursed or a new ticket booked as this level of service is unacceptable especially in these harsh economic times.