COMPUTICKET BAD SERVICE - ROSEBANK BRANCH

I booked and paid for a show for March. Obviously with the lockdown nothing happened and Computicket sent me an email advising the show has been put forward to August. I went into Computicket Rosebank to redeem the tickets. I have never met such rude people in my life. I got a lecture telling me to listen to the President if I wanted to know what was going on. I went back again and the lady would not reprint my tickets for me. Again rude as anything, because I did not bring my previous tickets with. I explained I had not printed them as the lockdown happened but to no avail. I cannot print them online as the site will not allow me to and just takes me straight to buy more tickets!! What a joke this is turning out to be, I have contacted Computicket TWICE again but have received no reply. Really bad service