Computicket at Checkers Glenvista a BIG no

I don't think that i could have had a worse experience. The staff didn't know how to assist me. They did not communicate with us properly. All we wanted was to purchase tickets at computicket. There were a bunch of people behind the counter and no one could assist us. I asked the manager for assistance and asked should I rather leave and she would shrug her shoulders. I really don't think that this is the type of service we should receive.